How do I change my password?
Open the menu by clicking your name, located in the top right corner of Stark ID. Select Account. Input your...
FAQs
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Where are your offices located?
Our Head Office is based in the South East of England. Stark Sentinel House 10-12 Massetts Road Horley Surrey RH6... -
Where are my SavenergyOnline reports?
All SavenergyOnline reports have been retained in Stark ID under the Static Reports section. -
Do you have any webinars?
For a ten minute overview of Stark ID – watch the video below. We will be running live webinars in... -
What is the ‘average’ line in Static Reports?
Across various Static reports, you will often see an ‘Average’ line plotted on top of your energy consumption. The average... -
Will Stark ID continue to be supported on Internet Explorer 11?
In the coming months, Stark ID will no longer be supported on Internet Explorer. This means that if you’re currently... -
Opening multiple reports using new tab
While running reports in Stark ID, you can output them to a separate browser tab, allowing you to have multiple... -
Why does my Dashboard load the previous month when run on the 1st of the month?
The Dashboard in Stark ID automatically opens on your most recent month. However, when you sign into Stark ID on... -
How do we forecast the data on the Dashboard?
For Year and Month reports that include the current month, you’ll find forecasted data in the Dashboard that allows you... -
Can the Dashboard be run on my whole company?
Yes. The Dashboard can be run on any number of sites or meters. To run this for your whole company,...