You’ve set up your own Stark ID account, and now you’d like to empower others in your organisation with access to your energy data.
You can grant access to your customers, site managers, or other members in your team.
There is no limit on the number of users and we don’t charge per licence.
How to set up additional users
To set up a new account on Stark ID, you can email our support team at [email protected] providing the following information per user:
- Email address
- First name
- Last Name
- Job Role (optional)
- Should the new user access the same data sources? (Yes/No – if no, see below)
In a situation where the new user requires access to a different set of data sources (companies, sites or meters) than yourself. Please ensure that we can easily identify what data sources the new user requires access to by using names or identifiers from your existing Stark ID tree setup, or supplying the list of MPAN or MPRN’s.
For security reasons, Stark ID accounts should not use a shared mailbox. Sharing accounts and passwords presents a data protection issue.
Activating your new users
Once the support team receives your request, they will set up the new user. A verification email will be sent to the email address for the new user to activate their account and set a password. They will then be able to access Stark ID.
Managing your accounts with access
Should any Stark ID accounts no longer be required, you will need to notify the support team that the account should be deactivated.
Making sure that you are conducting regular audits of active accounts on Stark ID is an essential aspect of keeping your data secure.